P2 Koshayojan Services Private Limited is operating a marketplace in the name and style of STOEX
(“STOEX” “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy
explains how your Personal Information is collected, used, and disclosed by us. This Privacy Policy
applies to our website, APIs, mobile applications and its associated subdomains (collectively, our
“Service(s)”). By accessing or using our Service, you signify that you have read, understood, and agree
to our collection, storage, use, and disclosure of your Personal Information as described in this Privacy
Policy and our Terms and Conditions available at https://www.stoex.io/terms-conditions.
Your information will be visible to other users of the STOEX to facilitate communication
between users. You agree that we may use your information in the following ways:
3.1 We use the information we collect about you to provide the Services to you, create a better,
more personalized experience for you based on your individual usage habits, improve our
marketing and promotional efforts, analyze site usage and disclose aggregated statistics,
improve our content and service offerings, aid in our monetization efforts, and customize
our STOEX content, layout and services. This may include migrating your information to
other platforms owned by us. We also use the information we collect about you to review and investigate your activities or transaction on our STOEX, resolve disputes, troubleshoot
problems, and enforce our Terms and Conditions.
3.2 We may use your correspondence with us, information posted by you for publication on
our STOEX for promotional, sales or any use that we consider appropriate, whether
submitted via email, or posted on our STOEX.
3.3 We may share the information that we collect, both personal and non-personal, with third
parties such as advertisers, contest sponsors, promotional and marketing partners, and
others who provide our content or whose products or services we think may interest you.
We may also share it with our current and future affiliated companies and business
partners, and if we are involved in a merger, asset sale or other business reorganization,
we may also share or transfer your personal and non-personal information to our
successors-in-interest
3.4 We may engage trusted third party service providers to perform functions and provide
services to us, such as hosting and maintaining our servers and the website, database
storage and management, e-mail management, storage marketing, credit card processing,
customer service and fulfilling orders for products and services you may purchase through
the website. We will likely share your Personal Information, and possibly some nonpersonal information, with these third parties to enable them to perform these services for
us and for you.
3.5 We may share portions of our log file data, including IP addresses, for analytics purposes
with third parties such as web analytics partners, application developers, and ad networks.
If your IP address is shared, it may be used to estimate general location and other
technographics such as connection speed, whether you have visited the website in a shared
location, and type of the device used to visit the website. They may aggregate information
about our advertising and what you see on the website and then provide auditing, research
and reporting for us and our advertisers.
3.6 We may also disclose personal and non-personal information about you to government or
law enforcement officials or private parties as we, in our sole discretion, believe necessary
or appropriate in order to respond to claims, legal process (including subpoenas), to protect
our rights and interests or those of a third party, the safety of the public or any person, to
prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply
with applicable court orders, laws, rules and regulations.
4.1 Please note that the STOEX is being operated and managed from UAE and is subject to
the applicable laws of UAE. While we have formulated this Privacy Policy in accordance
with internationally recognized standards and regulations, particularly the European
Union’s General Data Protection Regulation (GDPR) which establishes a global
benchmark for data protection and privacy; as an international user (located or situated
outside of UAE) certain other data privacy laws of your territory may be applicable on processing of your Personal Information. Nevertheless, when you access our Website and
provide your Personal Information through any mode, whether through cookies or
otherwise, you accept and acknowledge that your Personal Information is being processed
in accordance with this Privacy Policy and that your Personal Information shall be stored
in UAE or in any other territory where the applicable provisions may be less stringent than
the data privacy laws of your territory.
4.2 We shall store and retain your Personal Information as long as it is required for the
fulfilment of Services set out in this Privacy Policy or as required in accordance with the
applicable data privacy laws, whichever is later (“Storage Period”). After the processing
is complete or in case you withdraw the consent given for such processing, the Personal
Information that is stored and retained with us shall be either deleted or anonymized in
accordance with the applicable laws
We take reasonable security measures to protect Personal Information against loss, misuse,
unauthorized or accidental access, disclosure, alteration and destruction. We have implemented
policies and maintained appropriate technical, physical, and organizational measures and
followed industry practices and standards in adopting procedures for securing and implementing
systems designs and protecting Personal Information from unauthorized access, improper use,
disclosure and alteration.
Our STOEX may contain links to third-party websites which are not our authorized Third
Parties. When you click on a link to any other website or location, you will leave our STOEX
and go to another site, and another entity may collect Personal Information from you. We have
no control over, do not review, and cannot be responsible for these third-party websites or their
content. Please be aware that the terms of this Privacy Policy do not apply to these third-party
websites or their content, or to any collection of your Personal Information after you click on
links to such third-party websites. We encourage you to read the privacy policies of every
website you visit. Any links to third-party websites or locations are for your convenience and
do not signify our endorsement of such third parties or their products, content, or websites.
STOEX does not allow persons under 18 to register for any Service, and we do not knowingly
collect any personally identifiable information from persons under the age of 18. If you are
aware of someone under the age of 18 using our Services, please contact us immediately by
contact form.
8.1 You can modify all of your Personal Information and your privacy preferences by
accessing the “Account” section of this website/application at any given time. Users are
encouraged to put in a diligent effort in updating their Personal Information from time to
time, to continue the flow of seamless counselling and services.
8.2 Subject to the limitation of immutability of data transmitted on blockchains, you may at
any point of time, withdraw your consent given to us to process your Personal Information,
pursuant to which, you shall not be able to access or use any service provided on the
STOEX and no further data of yours shall be collected or processed by us. However, the
Personal Information already in our possession shall be stored and retained till the Storage
Period. To withdraw your consent, please write to us at compliance@stoex.io.
We may be collecting and using information from you if you are from the European Economic
Area (EEA), and in this section of our Privacy Policy we are going to explain exactly how and
why is this data collected, and how we maintain this data under protection from being replicated
or used in the wrong way
GDPR is an EU-wide privacy and data protection law that regulates how EU residents’
data is protected by companies and enhances the control the EU residents have, over their
Personal Data.The GDPR is relevant to any globally operating company and not just the
EU-based businesses and EU residents. Our customers’ data is important irrespective of
where they are located, which is why we have implemented GDPR controls as our baseline
standard for all our operations worldwide
Any data that relates to an identifiable or identified individual. GDPR covers a broad
spectrum of information that could be used on its own, or in combination with other pieces
of information, to identify a person. Personal data extends beyond a person’s name or email
address. Some examples include financial information, political opinions, genetic data,
biometric data, IP addresses, physical address, sexual orientation, and ethnicity.
The Data Protection Principles include requirements such as:
We are committed to helping our customers meet the data subject rights requirements of
GDPR. STOEX processes or stores all Personal Data in fully vetted, DPA compliant
vendors. We do store all conversation and Personal Data for up to 6 years unless your
account is deleted. In which case, we dispose of all data in accordance with our Terms of
Service and Privacy Policy, but we will not hold it longer than 60 days.We are aware that
if you are working with EU customers, you need to be able to provide them with the ability
to access, update, retrieve and remove Personal Data. We got you! We’ve been set up as
self-service from the start and have always given you access to your data and your
customers data. Our customer support team is here for you to answer any questions you
might have about working with the API.
The STOEX is being operated and managed from UAE and is subject to the applicable laws of
UAE. As an international user (located or situated outside of UAE) certain other data privacy
laws of your territory may be applicable on processing of your Personal Information. However,
when you access our STOEX and provide your Personal Information through any mode
whether through cookies or otherwise, you accept and acknowledge that your Personal
Information is being processed in accordance with this Privacy Policy and the Personal
Information may be processed and stored in UAE or other countries where the applicable
provisions may be less stringent than the data privacy laws of your territory
STOEX uses “Cookies” to identify the areas of our website that you have visited. A Cookie is
a small piece of data stored on your computer or mobile device by your web browser. We use
Cookies to enhance the performance and functionality of our website but are non-essential to
their use. However, without these cookies, certain functionality like videos may become
unavailable or you would be required to enter your login details every time you visit the website
as we would not be able to remember that you had logged in previously. Most web browsers
can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able
to access functionality on our website correctly or at all. We never place Personally Identifiable
Information in Cookies.
Any changes to be made to these Privacy Policy, will be effective once published on the STOEX
website or upon release to the users of STOEX Trading Platform. Your continued used of the
STOEX Trading Platform or the services available therein is considered your acceptance of
such amended terms. If you do not agree to any amendments in these Privacy Policy, you must
stop using the STOEX Trading Platform effective immediately. A frequent viewing of these
Privacy Policy is recommended for a better understanding of these Privacy Policy that apply to
access and use of the STOEX Trading Platform.
13.1 All your questions, discrepancies and grievances with respect to processing of Personal
Information shall be made to the (Grievance Officer) at compliance@stoex.io.
13.2 The Grievance Officer shall redress the grievances of the users and other individuals
expeditiously and in any event within the period prescribed under law. In case of any
queries regarding the content, interpretation, implications of this Policy, you may contact
the Grievance Officer at compliance@stoex.io.
